Lessons Covered

Effective Communications


Security guards encounter a wide range of situations and are required to act professionally under all circumstances. The trainer reviews the interpersonal and communication skills necessary to adapt to different environments/scenarios and to diffuse situations when required. The importance of using communication to one’s advantage should be emphasized.

Compiled By: Continuous Training Solutions (CTS)

Duration: Approximately 3 hours

Presented By: J Murray

Jonathan delivers material to students in a hands-on, fully interactive, situational style of teaching. His approach is enjoyed by all, and students tend to respond favorably to his high levels of energy. Through years of on the job experience, Jonathan is often able to relay a message or a point more clearly with real life examples.